OUR PLEDGE TO OUR FELLOW REAL ESTATE BROKERS
We believe in helping other realtors by ensuring that they receive the quality service that is tailored specifically to their client’s circumstances, providing workable solutions towards safeguarding their client’s wellbeing toward homeownership.
Thank you for selecting one of our HUD listed properties; it's our pleasure to work together and make this transaction as smooth as possible. Call us for any question(s).
The Aspen Real Estate Team 
Making a difference in our community one step at a time
BROKERS - Please review the below Frequently Asked Questions to help you get started. We have provided a full detail out line of everything you need to know about HUDs, placing a BID and steps to writing a HUD contract correct the first time.
Realtor Frequently Asked Questions
- What is a HUD Home?
- Who can sell HUD homes?
- How do I register to sell HUD homes?
- What is a NAID number?
- What is a Listing Broker?
- Who can buy a HUD home?
- How can I buy a HUD home?
- What is Owner Occupant Period?
- When can an Investor submit a Bid?
- How do I get access to show the property?
- Can I submit more than one bid for different properties?
- How can I cancel my Bid?
- What is FHA financing?
- How is the repair escrow amount determined?
- How do I determine the mortgage amount when there is a repair escrow?
- Will HUD pay for any closing costs and selling agent's commission?
- What is Bid Results?
- What is Bid Statistics?
- Why do I have to get a Pre-Qualification Letter before I bid?
- How long do I have to close? What if I need more time?
- What is Officer/Teacher Next Door?
- What is Firefighter - Emergency Medical Technician Next Door?
- Does HUD have special programs for Non-Profits and Local Government Agencies?
- Is there anything else I should know about HUD Homes?
- If an agent or broker would like to make a bid as an owner occupant or investor, can they still charge commission to HUD?
- If an investor or any buyer gets a property awarded but lender does not accept HUD’s appraisal, and their own value comes in lower in another appraisal, can HUD adjust price?
- If an investor cancels escrow due to property financing because of value not being there, does he lose his deposit?
- What about if property was purchased under Owner Occupancy, will the same rules apply?
- If someone does not have a social security number is there any way for them to bid?
- If someone has a social security number, but no legal residency can they buy?
- Does HUD accept special powers of attorney?
- How long does it take to get registered with HUD to buy and sell HUD homes?
- The buyer on this property is a cash paying investor, and they were prepared to close a long time ago. Tuesday we were notified that they are expiring in 10 days. Are extensions available to investors?
- What if there is a lien on a property? Who pays for it?
- Can buyer’s names be changed once a bid has been entered?
- Is there a “buyer’s remorse period?”
- What if my offer price is higher than the appraised value?
- How does the $100 Down Program Work?
- Video Tutorials
- Placing a Bid for a Hometelos Property
- Where to close

What is a HUD Home?
When someone with a HUD insured mortgage can't meet the payments, the lender forecloses on the home; HUD pays the lender what is owed; and HUD takes ownership of the home. HUD then sells the home at market value through a Marketing & Management (M&M3) Contractor.
Who can sell HUD homes?
Any licensed real estate agent or broker who is registered with HUD may sell HUD Homes.
How do I register to sell HUD homes?
The Principal Broker (designated broker) for your company or office must register by completing SAMS (Single-Family Acquired Asset Management System) forms 1111 and 1111A, and attachments. All forms must be signed by the designated broker. Registration must be renewed annually using the same forms to maintain current status. Please allow 6 to 8 weeks for processing.
What is a NAID number?
A NAID number is a Name Address Identification Number issued by HUD. This number allows the agents and brokers to submit bids on behalf of prospective buyers of HUD homes.
What is a Listing Broker?
The M&M3 Contractor has engaged Listing Brokers to list the properties in the local Listing Services (MLS). They are paid a fee by the M&M3 Contractor. The Listing Broker provides assistance to realtors with access to the property and with sales information.
Who can buy a HUD home?
Anyone who can qualify for a mortgage or who can pay cash may buy a HUD home. Owner occupants must live in the house as their primary residence for at least one year and may not purchase another HUD home as an Owner Occupant for two years. Buyers must use a broker or agent who is registered with HUD to place a bid on a property.
How can I buy a HUD home?
Start by finding a participating real estate agent. Your real estate agent must submit your bid for you. Normally, HUD Homes are sold in an "Offer Period." At the end of the Offer Period, all offers are opened and considered to be received simultaneously, and, basically, the highest acceptable net bid is accepted. If the home isn't sold in the initial Offer Period, you can submit a bid until the home is sold. Bids can be submitted any day of the week, including weekends and holidays. They will be opened the next business day. It is the responsibility of the real estate agent to ensure that all the required forms are properly filled out and sent to us within two business days of acceptance.
How can I find a HUD home?
All HUD homes are listed at www.hudhomestore.com, www.HomeTelosFirst.com and or our local Colorado web site www.ColoradoHUDs.com
What is Owner Occupant Period?
When a HUD property is first listed for sale to the general public, bids can be submitted by all potential purchasers, however, it is available to Owner Occupant Purchasers "only" during the initial priority period as specified below. All bids placed by Owner Occupants that are submitted during this priority period are considered to have been received as though they were received simultaneously. If there are no acceptable owner-occupant bids on the last day of the priority period, then bidding becomes available to all purchasers on a daily basis, with no priority given to owner/occupant bids.
When can an Investor submit a Bid?
When a HUD property is first listed for sale to the general public, bids can be submitted by all potential purchasers (including investors), however, it is available to Owner Occupant Purchasers "only" during the initial priority period as specified above. All bids placed by Owner Occupants that are submitted during this priority period are considered to have been received as though they were received simultaneously. If there are no acceptable owner-occupant bids on the last day of the priority period, then bidding becomes available to all purchasers on a daily basis, with no priority given to owner/occupant bids.
How do I get access to show the property?
Contact the Local Listing Broker nearest you. A list of local listing brokers is provided on www.hudhomestore.com
Can I submit more than one bid for different properties?
If an Owner Occupant submits multiple bids for different properties, the property that is selected will be the bid that has the highest acceptable Net to HUD for that property.
How can I cancel my Bid?
If you are awarded a property either by Lottery or the General List, and you cannot complete the transaction, you will need to submit the Electronic Bid Cancellation form printed on your Broker's letterhead.
What is FHA financing?
There are three main types of FHA Financing. More information may be obtained from any mortgage company familiar with FHA Guidelines for the various programs.
(1) 203(b) Regular FHA Loan - Listed as "IN"
• If the Property does not have any mandatory repairs FHA will insure the Loan hence the classification of "IN"
(2) 203((b) - Repair Escrow - Listed as "IE"
• When a property has less than $5000 in repairs to bring it up to Minimum Property Standards, FHA will insure the loan provided the repairs are completed by the Buyer or the Buyer's agent within 90 days from the date of Closing.
• It is a cost to the Buyer that the Buyer can finance and add the amount to the mortgage.
• The Lender monitors and keeps the funds in an escrow account for disbursement on completion of repairs to the Lender's satisfaction.
(3) 203(k) - Rehab Loan - Listed as "203K "
• When the property has more than $5000 in Minimum Property Standards repairs to be done.
• The Lender must obtain an Inspection report from an approved 203(k) consultant and a new appraisal.
| The types of improvements that borrowers may make using the Section 203(k) financing include: |
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Structural alterations and reconstruction.
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Modernization and improvements to the home's function.
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Elimination of health and safety hazards.
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Changes that improve appearance and eliminate obsolescence.
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Reconditioning or replacing plumbing; installing a well and/or septic system.
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Adding or replacing roofing, gutters, and downspouts.
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Adding or replacing floors and/or floor treatments.
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Major landscape work and site improvements.
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Enhancing accessibility for a disabled person.
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Making energy conservation improvements.
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| Not all FHA lenders offer 203k financing. To find a lender that offers 203k mortgages, go to http://www.hud.gov/ll/code/llslcrit.cfm, and select the 203k option at the bottom of the page. |
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| For more information on the FHA Property Rehabilitation Mortgage insurance Program, go to: http://www.hud.gov/offices/hsg/sfh/203k/203kmenu.cfm |
How is the repair escrow amount determined?
The FHA appraiser lists the estimated cost of repairs needed to bring the property up to minimum FHA standards. This amount is then multiplied by 110% and this amount is listed as the repair escrow amount. Example: if repairs total 1,000.00 x 110% = 1,100.00. The Repair Escrow amount will be listed at $1,100.00.
How do I determine the mortgage amount when there is a repair escrow?
The DE Underwriter will determine the final 203(b) mortgage amount. The DE Underwriter will take into account the repair escrow amount to determine the FHA loan amount. The DE underwriter will determine this amount. Regardless of whether or not a repair escrow will be used in the purchase of a home, the lines on the Sales Contract that request the down payment amount and the secured mortgage amount should be filled in "TBD" (To Be Determined). The line associated with the length of the loan should also be filled in TBD. Please remember that the repair escrow amount needs to be filled in only if the buyer is using 203(b) repair escrow financing.
Will HUD pay for any closing costs and selling agent's commission?
HUD allows up to 3% Real Estate Commission. Although HUD may pay for these costs, keep in mind that the higher the closing cost and commission will reduce your Net to HUD and may affect your competitive bidding ratio. For more information, ask your real estate agent or the listing broker. HUD will allow to be deducted from its proceeds, purchaser financing and closing costs that are considered to be reasonable and customary in the jurisdiction where the property is located. In no event may these costs exceed 3% of the property's gross purchase price. Please reference HUD Notice H2006-12 for additional information. Please refer to page 2 of your state/regional Forfeiture and Extension Policy for a list of the closing costs that will automatically be paid by HUD and other closing costs that may be paid by HUD.
What is Bid Results?
Bid Results- whenever a bid is accepted, the results are posted on our website under "Bid Results" the same day. By checking the Bid Results, the buyer's agents will then know to deliver the complete sales contract package within two business days or 48 hours of acceptance to the designated M&M Contract office.
What is Bid Statistics?
Bid Statistics - information on what bids were received and whether they were acceptable are a snapshot of all the bids submitted for a particular property irrespective of the fact if the bid was accepted or not. Bid statistics are updated every Friday for all bids submitted the previous week and will continue to display for 60 days.
Why do I have to get a Pre-Qualification Letter before I bid?
A Pre-Qualification Letter must be obtained prior to bidding on a property. This is to avoid having to tie up the property with a transaction that is unlikely to close. The Pre-Qualification letter must be directly from the lender (NOT the mortgage broker) giving a current date and an amount of the loan that is acceptable. It should also include the name the buyer(s) whose credit report was reviewed and approved by the lender.
How long do I have to close? What if I need more time?
Sales transactions shall close within the timeframe as specified on your state/regional Forfeiture and Extension Policy (Addendum A, Rev 11-13-06). Properties may close in less than the timeframe specified. However, the amount of days specified for your state/regional area MUST be entered on the HUD Sales Contract. If closing does not occur within the timeframe then extension fees will apply. The Broker must submit a written request for an extension regardless of the reason for the delay in closing. The Extension Request Form can be found in the forms section of this website and must be accompanied by the extension fee.
*With one exception, buyers will have 45 days to close escrow regardless of the type of financing they use to purchase the home. If a buyer purchases a home with 203(k) financing, the initial escrow period is extended to 60 days at no additional cost to the buyer.
What is Officer/Teacher Next Door?
One of HUD's Special Sales Program under the Good Neighbor Initiatives is the Officer Next Door/Teacher Next Door (OND/TND) program. The OND/TND Programs offers HUD-owned, single family homes that are located in HUD designated Revitalization Areas will be made available to Law Enforcement Officers and Teachers at a 50 percent discount of the last listed price. When a law enforcement officer or teacher chooses to use an FHA-insured mortgage the down payment is $100. When a governmental agency of nonprofit organization is the purchaser, HUD expects that the full discount will be passed on to the law enforcement officer or teacher. Officer Next Door/Teacher Next-Door program participants are required to own and use their property as their sole residence for at least three (3) years. Participants agree to execute a second mortgage and note which will be for the amount of the discount which HUD can call at a later date if the buyer fails to re-certify. During the entire term (3 years), the buyer may NOT own ANY residential real property other than the OND/TND home. Failure to comply with this (or any OND/TND) requirement may result in the remaining balance of the second mortgage becoming immediately due and payable. The officer or teacher must submit a contract bid of 100 percent of the listing price. Winning bidder will be chosen by lottery. The 50 percent discount will be applied at closing. Teachers must be employed in the school district that they purchase a home in under the Teacher Next Door Program. More information on this program can be found at http://www.hud.gov/offices/hsg/sfh/reo/goodn/main.cfm
What is Firefighter - Emergency Medical Technician Next Door?
Effective November 1, 2005, HUD announced the eligibility of firefighters and emergency medical technicians to purchase HUD acquired homes located in HUD designated revitalization areas at a discount, in accordance with HUD's regulations for the Officer/Teacher Next Door (OND/TND) Sales Program. Inclusion in the OND/TND program is designed to help more firefighters and emergency responders become homeowners, and will further the goals of the OND/TND Sales Program to accelerate the revitalization of America's cities by promoting the integration of dedicated role models and mentors into the community.
Does HUD have special programs for Non-Profits and Local Government Agencies?
Another one of HUD's Special Sales Program under the Good Neighbor Initiatives is the Direct Sales to Non-Profit Organizations and Government Agencies. This special sales program under which approved non-profit organizations and government agencies may purchase properties at discounted prices for use in local housing or homeless programs. More information on this program can be found at http://www.hud.gov/offices/hsg/sfh/reo/goodn/main.cfm
Is there anything else I should know about HUD Homes?
More information is available on HUD's website: http://www.hud.gov/offices/hsg/sfh/reo/reobuyfaq.cfm Houses built before 1978 may have lead-based paint which can cause harm to your family; so be sure to read about this hazard and about what you would need to do to correct it.
If an agent or broker would like to make a bid as an owner occupant or investor, can they still charge commission to HUD?
YES. Brokers can still take up to 3% of the purchase price as a selling broker commission; even if they are the one who is making the purchase. It does not matter whether the broker is buying the home as an owner occupant or an investor.
If an investor or any buyer gets a property awarded but lender does not accept HUD’s appraisal, and their own value comes in lower in another appraisal, can HUD adjust price?
Absolutely not.
If an investor cancels escrow due to property financing because of value not being there, does he lose his deposit?
YES. Refer to Addendum A. The only guidelines that will allow an investor to get any portion of their earnest money back is if an investor is using FHA financing and the FHA underwriter determines that the investor is not an acceptable borrower, then 50% of the earnest money deposit will be refunded.
As you know, FHA’s loan products are not set up for investor use; so the potential for an investor to receive any portion of their earnest money back is remote .
What about if property was purchased under Owner Occupancy, will the same rules apply?
Answer – Yes, the same rules apply, but if you read Addendum A, you will find that this addendum has many more provisions when it comes to returning all or a portion of the earnest money deposit to an owner occupant buyer. If the underwriter determines that the value of the property has dropped below the purchase price,
If someone does not have a social security number is there any way for them to bid?
No
If someone has a social security number, but no legal residency can they buy?
All prospective buyers must be US citizens.
Does HUD accept special powers of attorney?
Yes
How long does it take to get registered with HUD to buy and sell HUD homes?
The approval process runs about 8 – 12 weeks. Also, no notification is sent out once the application is approved by HUD. The only way to know whether or not someone has been approved is to check one’s NAID status on our website regularly.
The buyer on this property is a cash paying investor, and they were prepared to close a long time ago. Tuesday we were notified that they are expiring in 10 days. Are extensions available to investors?
Investors can file for an extension. If the delays in closing escrow can be attributed to the closing agent, HUD, the extension fees can be waived. If the explanation on your extension requests states that the closing agent has not performed timely, HUD will request that the closing agent acknowledge and verify your statement.
As an FYI- HUD will not require that their closing agent facilitate anything quicker than a 45 day close. It is frustrating because it is to everyone’s benefit to close the cash deals earlier; but there is nothing HUD can do to move the cash transactions along quicker. Please submit the extension request, citing the reason(s) for the delay.
What if there is a lien on a property? Who pays for it?
All homes must have a “Clear Marketable Title” which means that a buyer must have a clear title. Most times when a county places a lien on a property, HUD pays the lien, providing it’s a straightforward lien such as unpaid utility/county bills.
If, however, HUD cannot get a clear marketable title, because, for instance, a garage was converted to an apartment with no permit. HUD may reconvert the apartment to a garage or sell “As Is” disclosing the lien.
Can buyer’s names be changed once a bid has been entered?
You may add or delete as many buyers’ names on the contract, as or presented on the electronic bid. At least one name from the electronic bid must remain on the contract throughout the close of escrow. The one exception to this rule is a spouse, however, you must submit proof with a marriage certificate. If there are multiple owners with questionable FICO scores, a buyer is better off adding extra names to the bid and removing them prior to submitting a contract.
Is there a “buyer’s remorse period?”
The two day window between bid acceptance and the delivery of the contract package is the only opportunity the buyer has to cancel bid without placing earnest money in jeopardy.
What if my offer price is higher than the appraised value?
FHA guidelines will limit the underwriter to insuring the loan for the lower of two values; the offer price or the appraised value (displayed as the As-Is Value). If your offer price is higher than the appraised value, the FHA underwriter will require that your buyer(s) cover the overbid amount with a cash deposit. The buyer(s) will not be allowed to build the overbid amount into an FHA loan.
HUD’s mortgagee letter 2000-27 will require that the FHA UW use the appraisal obtainHUDed by . This mortgagee letter instructs the FHA UW NOT to obtain a new appraisal; nor can the FHA UW request that new comps be pulled and the HUD appraisal updated.
If your offer price is higher than the appraised value and tentative acceptance is extended to you, the options available to you are:
1. Proceed with contract execution. HUD will require that the selling broker verify that the cash reserves are available to cover the overbid amount before we execute the contract.
2. Use cash or conventional financing. All of the guidelines outlined above apply to FHA financing only. A conventional lender will have their own set of guidelines not governed by HUD.
3. Cancel prior to contract execution. If there is an acceptable backup, we will award tentative acceptance to the backup offer. If there are no acceptable backup offers, the property will be relisted .
How does the $100 Down Program Work? 
QUALIFICATIONS (IMPORTANT!):
- Borrower must qualify for an FHA loan (203B, 203B with escrow or 203K) in order to qualify for the program. This is NOT for investors, it's only for owner occupants.
- To qualify for the $100 down, the offer must be for the full list price or higher. If the bid happens to be higher than the HUD appraised value, the buyer must put down the difference in cash, plus the $100.
CLOSING COSTS:
There are some closing costs that are automatically paid by HUD without having to ask for closing cost assistance. These include:
- Condo or HOA transfer fees and any special assesments.
- Tax prorations.
- Cost to provide condo documents to buyer.
- Repair escrow fee of up to $200 if applicable.
- Settlement or Closing Agent Fee.
- Recording fees for the deed.
HUD will also pay up to 3% of closing costs that are "reasonable and customary" IF this is requested in the contract on Line 5 and approved by HUD. If the amount in Line 5 happens to exceed the amount of closing costs, HUD WILL NOT REIMBURSE THE DIFFERENCE. The items that can typcially be included in the 3% and are considered "reasonable and customary" by HUD include:
- Appraisal fee IF an additional appraisal is required to determine the "after rehab" value for a 203K rehab loan.
- Credit report fee.
- Flood Certification fee.
- Home Inspection. Invoice must be provided.
- Homeowner's warranty.
- Loan discount points with a certification from the lender that this cost was actually used to buy down the rate.
- Loan origination fee of up to 1%. Can be 1.5% on 203K loans.
- Pre-paid and escrow items for OWNER OCCUPIED PURCHASES ONLY.
- Recording and/or transfer taxes and fees.
- Survey (if required by the lender.)
- Title Insurance Coverage for owner.
- Title Insurance Coverage for lender.
**NOTE** - Some lenders do not require a survey or title insurance coverage on HUD homes.
Also, keep in mind that the actual money needed at closing will almost always be more than just $100 because even if HUD agrees to pay 3% towards closing costs, that's usually not enough to pay for them all. So the difference, minus the earnest money paid, will be due at closing.
OTHER IMPORTANT THINGS TO REMEMBER:
- Many lenders either will not do loans at all on HUD properties or simply do not understand the various steps of the process enough to ensure a smooth transaction, so make sure your buyers are pre-approved with a lender that knows they are considering purchasing a HUD home.
- HUD assigns closings to one of their designated closing agents. These companies require documents as much as EIGHT TO TEN BUSINESS DAYS prior to closing and will rarely, if ever, make exceptions to this rule. So rush closings are not an option 99% of the time. And if there is a repair escrow or the property is not insurable and must be done as a 203K, expect the process to take even longer. Our experiance with working with LimeTree Lending has been great and can typically get something done within 30 days. You may contact Jocelyn Predovich as a recommend 203k expert to ask any questions about 203k loans.
- Buyers have 45 days to close from the date of contract execution. If a contract extension is needed, a contract extension form must be completed within five business days of the expiration and returned to the HUD closing agent, along with certified funds in the amount of $375. HUD charges $25 per day for extensions on properties over $50,000 and requires the buyer to make a deposit for 15 days. If the closing happens sooner than 15 days, the buyer will be issued a prorated refund for the unused days. My experience has been that HUD will generally waive the extension penalty on the first extension, although they ALWAYS require the $375 extension fee. DO NOT TAKE CHANCES with an extension. If there's even a small chance the contract may have to be extended, be proactive and pay the fee. Chances are it will be refunded anyway, and it's better to be safe than sorry.
PLACING A BID for a HomeTelos Property
Instructions: Enter, Edit and Print final, fully populated contract and all required populated addenda from www.hometelosfirst.com
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Login to www.hometelosfirst.com
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Click Register to sign up for a Free Account or click My Account if you already have a login on HomeTelosfirst.com or on BidSelect.com
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Click My Contracts Tab
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Click Create New Contract Button
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Where do we close once we win the bid?


HUD Mission Statement
"HUD’s mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD is working to strengthen the housing market to bolster the economy and protect consumers; meet the need for quality affordable rental homes: utilize housing as a platform for improving quality of life; build inclusive and sustainable communities free from discrimination; and transform the way HUD does business."
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RESOURCES
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HUD INFORMATION
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HUD SPECIAL PROGRAMS
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AGENCY INFORMATION
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Disclaimer: This page is for informational purposes only. The information contained herein may not be applicable to every situation or jurisdiction and we urge you to consult your professional advisor prior to acting on information contained herein. The content, accuracy and opinions expressed herein are not verified or endorsed by the sponsor hereof. Most of the above information was taken from HUD Home Store.
All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumers personal, non-commercial use.